On Arrival: you will be met at the air-bridge; escorted and fast tracked to and through quarantine, visa on arrival, security and immigration, helped with your bags, escorted through customs checks and taken to your driver, car desk or hotel rep (on reaching which is the end of the arrival service).
Normally we will have enough information from the booking form. But we will need all passengers’ passport information so that we can arrange special airside handling. It is very helpful for coordination on arrival o have passenger’s or driver’s mobile cell number.
Yes: normally we are able to arrange a special route through customs, immigration and quarantine so that you do not have to line up and/or the clearances will take much less time than usual.
Yes, we can meet and assist you in all International and Domestic terminals at the airport.
No: there are no extra charges for late night service
No. We accept late orders and we do not charge extra. An order that is received under 48 hours before service time will be accepted and processed, and we will do our very best to arrange and confirm the requested service. Occasionally it might not be possible to get border control permission or to find a greeter in time, in which case an immediate and full refund will be made.