Australia - VIP Departure Services

What is this service?

On Departure: you will be met at the entrance of (or inside) the departure terminal building; then assisted and fast track you through security, check in, customs and immigration; and then taken to your airline or member lounge or direct to the boarding gate (on reaching either of which is the end of the departure service). Escort from a lounge to the boarding gate is not usually available is these airports

Do you need any other information?

Normally we will have enough information from the booking form. But we will need all passengers’ passport information so that we can arrange special airside handling.  It is highly recommended and/or necessary (for coordination) to have passengers’ or driver’s mobile cell number so that we can coordinate the drop off time and place with the in-coming driver.

Does the service include being “fast-tracked” through immigration?

Yes: normally we are able to arrange a special route through customs, immigration and quarantine so that you do not have to line up and/or the clearances will take much less time than usual

Can all terminals be served?

Yes, we can meet and assist you in all International and Domestic terminals at the airport.

Is there an overnight surcharge?

No: there are no extra charges for late night service

Is there “short notice booking” surcharge?

No. We accept late orders and we do not charge extra. An order that is received under 48 hours before service time will be accepted and processed, and we will do our very best to arrange and confirm the requested service. Occasionally it might not be possible to get border control permission or to find a greeter in time, in which case an immediate and full refund will be made.

VIP meet & assist. First Class service at the start and end of every flight.