Special help for elderly or infirm passengers?

Even the fittest and most well-seasoned travellers can find foreign airports difficult to navigate.
For those who are elderly or disabled, it can be a nightmare. Fast Track’s services are here to
help! Our personal Meet and Assist Services whisk you through the red tape in the fastest time
possible with a dedicated professional greeter. In some airports we can also arrange an electric
buggy and can provide help and advice if you need wheelchair assistance.

These Meet and Greet Services are invaluable for those who have mobility issues, are elderly or
perhaps are recuperating after surgery or sickness. We can also offer assistance to passengers
with physical or mental disabilities and are travelling with a companion. We will ensure sensitive
handling and assistance for a smooth and easy airport experience. These VIP services are
available whether you are arriving, departing or connecting between flights.

Wheelchair services at airports
Wheelchairs are provided by the airlines and are normally pushed by trained airline or ground
handling staff. We work with them to meet passengers at the airbridge which requires personnel
with additional security clearance. We check with the airline to ensure that their wheelchair is
ready and waiting for you on your arrival. This may be at the airbridge for arrivals and
connections, or kerbside for departing travellers.

Wheelchair services are normally offered free of charge by the airline, so you should make your
request directly to them when booking your seat. However, if the passengers is connecting
between two different airlines we will help ensure the staff coordinate, or sometime we will
ourselves provide a wheel chair service for the connection

Fast Track’s electric buggy services
If you need an electric buggy to transport your through the airport, either with or without a
wheelchair, we may be able to arrange this for you. Where a terminal has a bookable buggy
service, our Meet and Assist greeters will accompany you through the airport in it to the
immigration or security check points

Travellers who may benefit from a wheelchair or buggy service as part of our VIP Fast Track
Services include:

 The elderly
 People with mobility issues
 Those who are tired after a long overnight flight
 People recovering from sickness or surgery
 Families with young children
 Those who find walking long distances uncomfortable

Wheelchair and airport buggy services are all part of our wider VIP Fast Track Airport Services
which include a personal local greeter to escort your through the fastest channels. You will have
the benefit of someone local on hand at all times to assist with language issues and airport

From kerbside assistance to airport lounge and from baggage claim to security, Fast Track’s
services for the elderly or disabled can cut through the usual delays and red tape in no time at all.

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